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Exchanges & returns

— Free shipping applies to orders of €100 or more.
— Delivery between 2-5 business days.
— Return within 14 days.*

*Due to the holidays, we have temporarily extended our return period to 30 days, valid for purchases made from December 5th.

How can we help?

Our customer service team would be happy to answer your questions.

Phone - We are available Monday, Wednesday, Thursday and Friday from 09:00 AM to 5:00 PM on +31(0)756467500

E-mail - Send your e-mail to cs@vanilia.com and we will respond within two business days.

CUSTOMER SERVICE