Designer notes
How can we help you?
Phone
We are available Monday through Friday from 8:30 AM to 6:00 PM on +31(0)756467500.
Send your e-mail to cs@vanilia.com and we will respond within two business days.
Whats-App
We are available Monday through Friday from 8:30 AM to 6:00 PM on +31(0)75 64 02 500.
Exchanges & returns
Delivery
Free shipping applies to orders of €50 or more (2-5 business days via PostNL)
Returns
You can return items within 14 days in our boutiques (free) or via PostNL (€5.95).
Exchange
Would you like to exchange an item for a different size or colour? We offer free exchanges and returns.
Our services
Delivery
Free shipping applies to orders of €100 or more (1-3 business days via PostNL).
Returns
You can return items within 14 days in our boutiques (free) or via PostNL (€5.95).
Exchange
Would you like to exchange an item for a different size or colour? We offer free exchanges.
Our customer service team would be happy to answer your questions.
Phone
We are available Monday through Friday from 9:00 AM to 5:00 PM on +31(0)756467500.
Send your e-mail to cs@vanilia.com and we will respond within two business days.
WhatsApp
We are available Monday through Friday from 9:00 AM to 5:00 PM on +31(0)75 64 02 500.