Monday: 12.00—18.00 Tuesday: 10.00—18.00 Wednesday: 10.00—18.00 Thursday: 10.00—20.00 Friday: 10.00—18.00 Saturday: 10.00—18.00
Login & Account
You may have to reactivate your account. Please contact our Customer service team to re-activate your account.
Unfortunately, it is not possible to update this information yourself. Please e-mail your new details to cs@vanilia.com. We will send you a confirmation e-mail as soon as your new information has been processed. You can always enter an alternative delivery address when you place an order.
You can request a new password via this link. Enter your e-mail address and click ‘Forgot password?’ We will send you an e-mail with instructions on how to reset your password. If you don't receive this e-mail, you can reactivate your account on the same page.
If your question was not answered,
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